You can declare your revocation electronically using the form above. After submitting your declaration of revocation, you will receive a confirmation of receipt.

Alternatively, you can also declare your revocation by e-mail to info@aeris.de or by post to Aeris GmbH, Hans-Stießberger-Straße 2a, 85540 Haar, Germany.

---

Instructions on Right of Revocation

Right of revocation

You have the right to revoke this contract within fourteen days without giving any reasons.

The revocation period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of revocation, you must inform us (Aeris GmbH, Hans-Stießberger-Straße 2a, 85540 Haar, Germany, Tel.: +49 (0) 89 - 900506 - 0, E-Mail: info@aeris.de) by means of a clear declaration of your decision to revoke this contract.

You can also exercise your right of revocation online at https://www.aeris.de/pages/contract-withdrawal. If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g. by e-mail) with information on the content of the revocation declaration as well as the date and time of its receipt.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we must repay you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your revocation.

For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise. In no case will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you inform us of the revocation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods. For goods that cannot be returned by normal post due to their nature (forwarding goods), the direct costs of return are estimated to be a maximum of approximately €100 per item.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of revocation

The right of revocation does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Connected/financed transactions

If you finance this contract through a loan and later revoke it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are simultaneously your lender or if your lender uses our cooperation with regard to the financing. If the loan has already flowed to us when the revocation becomes effective or when the goods are returned, your lender enters into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual obligation as much as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for it.

General notes

1) Please avoid damage and contamination of the goods. Please return the goods to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.

2) Please do not return the goods to us freight collect.

3) Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of revocation.